Our Story

Hello,
My name is Stephanie and together with my family, we own and operate Personal Farewells, proudly serving the Sydney community for many years. Over this time, we’ve built a trusted reputation of providing comfort and support to families looking to honour and celebrate the life of their loved ones through meaningful burial and cremation funeral services.

Have you ever attended a funeral, and while the service was a solemn occasion, there was a lack of connection to the essence and life lived by the departed? As independent funeral directors, we’re committed to providing a range of funeral options with a personal touch. Our defining characteristic lies in our attention to detail, ensuring that the uniqueness of your loved one shines through in their final tribute. Our approach is both subtle and profound, weaving a tapestry of rituals and narratives that transcend mere departure to become a lasting legacy.

From the initial shock of loss to the eventual closure, we pledge unwavering support throughout your journey. No request is too trivial, no detail too insignificant. We believe that the funeral service should reflect the essence of the life it commemorates. Whether it’s religious beliefs, cultural preferences, or the scale of the ceremony, we handle each aspect with utmost care. Our commitment is to encapsulate your loved one’s essence in the fabric of the service, ensuring that their presence resonates within the room and lingers as cherished memories.

We understand the profound impact of loss and regard our services not as mere transactions, but as a testament to our bond with those who entrust us with their grief. Our team is here to simplify the process for you, taking care of the practicalities and administrative burden, and enabling you to focus on what matters the most. Through our round-the-clock availability and a dedicated point of contact, we’ll be that shoulder to cry on and that helping hand to aid you in finding solace in your time of sorrow.
Allow us to be there for you.

Stephanie Kelly – Farewell Director
Updated: 25 Mar 2024

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Service Options

Direct Cremation
$3300
(no "from" pricing)
- MORE INFO -

Direct Cremation

A direct cremation offers a respectful manner to say goodbye to your loved one. This option reduces the overall cost by excluding additional extras that may not be suited to the wishes of your loved one. When the ashes are returned to your family, it allows you time to organise a memorial service more suited to how your loved one lived their life.

Cost is $3300. No “From” pricing.

– MORE INFO –

Cremation &
Memorial Service
From $5900
- MORE INFO -

Cremation &
Memorial Service

Cremation and Memorial Service is a more inclusive option that may be suited to your family. It combines the benefits of a traditional service with the lower costs associated with cremation. A memorial service allows family and friends to share in commemorating the life of your loved one and provides your extended network with a chance to comfort the immediate family. Additionally, a cremation eliminates many costs associated with a full traditional funeral.

Cost from $5900.

– MORE INFO –

Service &
Cremation
From $8400
- MORE INFO -

Service &
Cremation

For some families choosing a service and cremation is a more comforting and therapeutic way of remembrance than choosing direct cremation. The service provides an opportunity for friends and family to bond and share in commemorating the life of their loved one in a safe and comforting environment. It also allows one to follow any religious requirements and other ways to remember your loved one.

Cost from $8400.

– MORE INFO –

Graveside
Burial
From $6800
- MORE INFO -

Graveside
Burial

A graveside burial provides a more traditional way to say goodbye to your loved one and is an honourable way to respect their final wishes. For many people, a visit to the cemetery helps them cope with their grieving process and allows them to strengthen their relationship with those they have lost.

Cost from $6800.

– MORE INFO –

Service &
Burial
From $7400
- MORE INFO -

Service &
Burial

For many a service and burial provides the most comprehensive way to commemorate the loss of a loved one. It provides a respectful occasion to be with the ones you care for the most, get closure and deal with your grief together. This option also provides compliance with both religious and non-religious requirements and offers a permanent location that your family and friends can visit in the future. Often a burial plot can be selected where your loved one is laid to rest, alongside their spouse, family member, or any significant loved one.

Cost from $7400.

– MORE INFO –

Direct Cremation

A direct cremation offers a respectful manner to say goodbye to your loved one. This option reduces the overall cost by excluding additional extras that may not be suited to the wishes of your loved one. When the ashes are returned to your family, it allows you time to organise a memorial service more suited to how your loved one lived their life.

Cost is $3300. No “From” pricing.

– MORE INFO –

Cremation &
Memorial Service

Cremation and Memorial Service is a more inclusive option that may be suited to your family. It combines the benefits of a traditional service with the lower costs associated with cremation. A memorial service allows family and friends to share in commemorating the life of your loved one and provides your extended network with a chance to comfort the immediate family. Additionally, a cremation eliminates many costs associated with a full traditional funeral.

Cost from $5900.

– MORE INFO –

Service &
Cremation

For some families choosing a service and cremation is a more comforting and therapeutic way of remembrance than choosing direct cremation. The service provides an opportunity for friends and family to bond and share in commemorating the life of their loved one in a safe and comforting environment. It also allows one to follow any religious requirements and other ways to remember your loved one.

Cost from $8400.

– MORE INFO –

Graveside
Burial

A graveside burial provides a more traditional way to say goodbye to your loved one and is an honourable way to respect their final wishes. For many people, a visit to the cemetery helps them cope with their grieving process and allows them to strengthen their relationship with those they have lost.

Cost from $6800.

– MORE INFO –

Service &
Burial

For many a service and burial provides the most comprehensive way to commemorate the loss of a loved one. It provides a respectful occasion to be with the ones you care for the most, get closure and deal with your grief together. This option also provides compliance with both religious and non-religious requirements and offers a permanent location that your family and friends can visit in the future. Often a burial plot can be selected where your loved one is laid to rest, alongside their spouse, family member, or any significant loved one.

Cost from $7400.

– MORE INFO –

We thank the following families for allowing us to
be part of their story

Stephanie is absolutely beautiful and such an industry professional. I was absolutely delighted with the service that Stephanie arranged for my late father. I highly recommend Personal Farewells and I would not use anyone else to farewell a loved one.
Thankyou again Stephanie xx
Stephanie, from Personal Farewells was there from our call in the middle of the night, assuring us that our Mum, who had just passed was in good hands. We opted for a direct cremation , which our Mum wanted. Everything went smoothly and Stephanie took care of everything. We were very grateful for the way it was handled and will recommend Personal Farewells to anyone dealing with this sad occasion.

After our smooth and trouble free experience with our Mum's cremation, we decided to opt for Stephanie and her team at Personal Farewells for our aunt. We knew she would be looked after and once again the whole direct cremation went smoothly and peacefully. We were informed of everything that was happening and their attention to all the paperwork was most appreciated. Thank you again Stephanie.
Joanne Crouch
Response from the owner:Thank you for your kind words Joanne. All the best to you and your family. Warm regards, Stephanie Personal Farewells
I would highly recommend Personal Farewells for any funeral. Stephanie and all the staff were so compassionate and respectful with my brother and I on the passing of our father. They went that extra step and made us feel like you were more than just a customer, and were part of their family. The details in the photo slideshow was exceptionally professional and very fitting for our father. Sue Rose, the Celebrant put the family at ease and captured the essence of our father to a tee. Overall a very professional, compassionate, independant funeral director business. This is the second funeral that I have used Personal Farewells and I would highly recommend them to other people who have lost a loved one.
Geoff.
Response from the owner:Dear Geoff, Thank you for taking the time to provide this lovely feedback. We hope that you and your family are well and staying safe. Take care. Warmest regards Stephanie, Kate & the Personal Farewells family
Thank you Stephanie and Jess for taking such love and care during the difficult time of our parents passing. Your service and care were outstanding. It’s because of your care we asked you to assist us with both of our parents funeral.
Stephanie and Personal Farewells are simply wonderful. At one of the most stressful times of our life, Stephanie and Personal Farewells could not have been more helpful. They are sincere, kind, respectful and no one could not have been more helpful. She was able to help plan a wonderful send off for our parents and the arrangements were flawless. We could not recommend her more highly.
We are so incredibly grateful to Personal Farewells — and especially to Stephanie — for the care, compassion, and professionalism shown while looking after our father’s funeral. From the very first phone call, Stephanie was comforting and reassuring, gently guiding us through a time that felt overwhelming and emotional.
Every detail was handled with such grace and sensitivity, making the entire process feel seamless. Stephanie’s warmth, empathy, and attention to detail helped create a service that was both meaningful and dignified.
We felt completely supported and at peace knowing our father was in such capable and caring hands. Thank you, Stephanie and the Personal Farewells team, for helping us honour his memory with so much love and respect.
Stephanie came highly recommended, and from the first phone call, I knew she was the right person to help us arrange my dad’s funeral. We met with her to discuss what we wanted, and she guided us through all the options step by step. From then on, we didn’t have to worry about a thing, she arranged everything seamlessly, with care, warmth, and absolute professionalism. Her advice on how to organise the day so it all flowed smoothly was invaluable. She took all the stress away during an incredibly difficult time.

Stephanie has clearly built wonderful partnerships with people she trusts. The celebrant she recommended was perfect, the flowers were beautiful, and the service was everything we had hoped for, Dad would have loved it. On the day itself, Stephanie was calm, unobtrusive, yet always present when needed, and made sure everything went smoothly and as planned.

We can't thank Stephanie enough for arranging such a beautiful send-off for Dad, and we would not hesitate to recommend her.
I don't usually write reviews, however I make an exception as Stephanie's service was second to none. She takes great care and time to make sure every detail and every request is noted and carried out, and genuinely cares about the well being of her clients. Patience and understanding, clear communication, clarity around her services and very helpful attitude provided valuable support during a very difficult time. Highly recommend. Thank you Stephanie
Stephanie was amazing right from the first time we spoke. Everything was organised efficiently and with so much care. At a difficult time, Stephanie was such a pleasure to work with.
Highly recommended.

FAQs

What services do funeral homes typically offer?

Funeral homes usually offer a range of services including cremation, burial, memorial services, and pre-planning. They also assist with paperwork, obituaries, and transportation of the deceased.

How do I choose the right funeral home for my needs?

Consider factors such as location, services offered, reputation, and cost. It’s also helpful to visit the funeral home, meet the staff, and ask questions to ensure they can meet your specific needs and preferences.

What is the difference between a funeral service and a memorial service?

A funeral service typically involves the presence of the deceased’s body and is held shortly after death. A memorial service, on the other hand, does not include the body and can be held at any time after the death.

Can I personalise the funeral service to reflect the deceased’s personality and preferences?

Yes, many funeral homes offer personalised services. You can include favourite music, readings, photos, and other personal touches to honour the deceased’s life and personality.

What are the costs associated with funeral services, and what do they include?

Costs can vary widely depending on the services chosen. Typical expenses include the funeral director’s fees, transportation, embalming, a casket or urn, and the use of the funeral home for the service. Additional costs may include flowers, obituary notices, and cemetery fees.

How can I pre-plan my funeral to ease the burden on my family?

Pre-planning involves making arrangements in advance, including choosing the type of service, selecting a funeral home, and paying for services ahead of time. This can provide peace of mind and reduce stress for your loved ones.

What options are available for cremation versus burial?

Cremation involves the reduction of the body to ashes, which can be kept in an urn, scattered, or buried. Burial involves placing the body in a casket and interring it in a grave. Both options can be personalised with services and memorials.

How do funeral homes handle the transportation of the deceased?

Funeral homes typically provide transportation from the place of death to the funeral home, and then to the service and final resting place. They use specialised vehicles and ensure that all legal and health regulations are followed.

What support services are available for grieving families?

Many funeral homes offer grief support services, including counselling, support groups, and resources for coping with loss. They can also provide referrals to local support organisations.

What should I expect during a visit to a funeral home?

During a visit, you can expect to meet with a funeral director who will guide you through the process, answer your questions, and help you make arrangements. You may also tour the facilities and discuss options for services and memorials.

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