Funeral Services Wollongong

A funeral service pays special tribute to a person’s life. Among its purposes, it helps us to acknowledge loss, remember life and activate support during this naturally difficult time.

Here at Personal Farewells we are committed to supporting our clients and helping them during their grieving process. We offer guidance, advice, and a personal touch at a time when they need it the most.

Who We Are

Personal Farewells is a funeral service that offers compassionate care with personalised attention. We have been in the industry for years and are a respected member of the community.

We offer personalised services with transparent prices. As such, we can give all our clients exactly what they need without any hidden costs or surprises, just peace of mind knowing everything has been planned for ahead of time.

Our funerals are conducted at crematoriums and cemeteries around greater Wollongong.

What We Do

We are committed to providing a personalised service that will celebrate the life of your loved one. Our team of caring professionals take time with our customers to go through all the details of the funeral arrangements, be they burial or cremation services at affordable prices. The services we provide include:

  • Service and Cremation
  • Graveside Burial
  • Service and Burial

We also offer personalised services in local clubs, parks, beaches, event halls and even at home; we are guided by you and your loved ones wishes.

Why Us

Here at Personal Farewells, we know that a farewell celebration is an emotional time for the entire family. That’s why our team will work with you to plan something meaningful looking after your needs every step of the way.

We are an independent business that operates along the following key principles.

Family Values

Personal Farewells is a family-owned company built on the principles of care, concern and support. We offer professional farewell services that match your needs during this difficult time.

We’re proudly 100% family owned and operated by Stephanie Kelly and family. Our concern is for the deceased and their grieving family, and we strive to provide you with a respectful service that matches your needs and budget.

Fully Tailored Services

As an independent family-owned funeral service, we understand that every person and situation is unique. That’s why our professional team will spend the time listening carefully so they can provide you with a fully tailored farewell ceremony that perfectly suits your needs. From transportation and ceremony details, to flowers and service books, we’ll look after you every step of the way.

Trust and Support

Personal Farewells understands the importance of support and empathy. We provide a single point of contact throughout our process, with 24/7 email or phone support to answer any questions you may have during this difficult time period.

Affordable Prices

As a family-owned funeral service, we’re driven by the needs of our clients and not commercial interests. We offer affordable options while providing high quality care at all times.

We offer a range of flexible quality service options with varying price points to help support our clients in their time of need.

Importance of a Funeral Director

Organising a funeral can be a daunting process. There can be so much to organise all during a highly emotional time.

Fortunately there’s a professional who will be your helping hand throughout the entire process, which is a Funeral Director. Their role is to arrange for care of the deceased, and offer guidance and support to families in their time of need.

If the funeral has not been pre-planned, then your funeral director can guide you through the funeral organisation process. They’ll help you make all the decisions, big or small, and then make sure everything runs as smoothly as possible.

Here at Personal Farewells we’re here to ease your burden at this most distressing time by taking on the practical aspects of arranging a funeral. We’re here to listen and guide you. We’ll provide you with all available options and offer personalised and affordable solutions to honour your loved one in a dignified and meaningful manner.

A funeral is a time to reflect on life past, and celebrate the lives of those we care about most.
It’s an opportunity to remember that special loved one, with a touching ceremony celebrating all that they have done.

Here at Personal Farewells we understand that you are facing a difficult time, and we want to make sure your loved one is remembered just as they wanted to be. We offer funeral services tailored towards meeting the individual needs of our clients with genuine compassion in an environment where they feel safe and secure.

Should you have any questions about any of our funeral services, don’t hesitate to contact us today.

 

Google Customer Reviews

Stephanie was recommended to me at the time that our dear Dad moved to palliative care and his care facility asked us to nominate a funeral director. It was so confronting. However, my very first conversation with Stephanie put me at ease and she answered all of my questions thoughtfully and compassionately. When our Dad passed away I was so relieved to know that Stephanie was going to support us. She was gentle, reassuring, highly professional and understood that we wanted a celebration of Dads life. We never felt pressured and Stephanie went out of her way to ensure that everything went smoothly. Not only did she check in with us regularly about the details of the funeral, but she also spent time checking in on us to see how we were travelling.The funeral was absolutely beautiful - a fitting tribute to an extraordinary man. As many other people have mentioned - Stephanie is genuine and kind. It is often the little things that speak volumes about a person. For example, when Stephanie collected the garments that Dad would wear we noticed how carefully she placed them in her car. This care and respect was shown by all of the staff who we interacted with at personal farewells. Not only was our Father treated with the utmost respect and dignity, our whole family was well supported during this very difficult time. We are truly grateful and would not hesitate in recommending Personal Farewells to others.
When you are faced with a sudden and painful loss, you need to have someone who genuinely and gently moves you to a Farewell frame of mind. Last thing anyone needs at that point in time is a corporate way of selling a funeral service. Stephanie is an amazing soul who was destined to be in this role, the value and honour was everything a grieving son could have hoped and needed. I would highly recommend Stephanie and Personal Farewells staff. I would say just go and meet Stephanie you'll know immediately Personal Farewells are above excellent.
Michael McBride
Michael McBride
1708600127
We cannot recommend Stephanie from Personal Farewells enough for her expertise in organising my brother's funeral during such a traumatic time. Stephanie was recommended to us, and from our very first conversation we knew we had found the right person who would effectively guide us in arranging a memorial service that my brother so richly deserved. Stephanie is warm, empathetic and very efficient - nothing was too much trouble. Thank you so much Stephanie and to your team for your professionalism, support and genuine care in making our highly emotional situation bearable.
Petra Allsop
Petra Allsop
1705542506
We cannot speak highly enough of Stephanie and Personal Farewells. Her warmth, empathy, understanding and guidance helped us plan the perfect farewell for our husband and dad. His passing was very sudden and unexpected yet her gentle nature and professionalism gave us a sense of calm and reassurance during what was a traumatic time for our family. From our first meeting, we knew Personal Farewells was not only a business name but the very nature of Stephanie. Her ability to understand someone's life, to ensure they have the most perfect and fitting farewell is amazing. Stephanie'shelp, support and follow up both during the planning of the service and afterwards meant so much and we cannot thank her enough for helping us have positive memories of what was the most difficult time of our life.
Michelle Andrew
Michelle Andrew
1704710233
We are so grateful that we chose Personal Farewells which is local and family run. Stephanie has been amazing, professional, kind, compassionate and so so helpful.We cannot speak more highly of the personal and special service provided by Stephanie and Personal Farewells and highly recommend them.Thank you Stephanie!
sue sommerville
sue sommerville
1701248942
We are very happy to send this review, along with our sincere thanks to Stephanie and her colleagues at Personal Farewells.Her professionalism and genuine kindness was exceptional, and nothing was missed in preparing for our dear mother's funeral.Every aspect of the ceremony was covered and things were explained clearly to us when we had questions.My family and I would have no hesitation in recommending Personal Farewells to anyone looking to give their loved one a caring and thoughtful farewell.
Allan Ismay
Allan Ismay
1701143209
It is with deepest appreciation that I write this review for Personal Farwell Funerals. Stephanie Kelly, Farewell Director, ensured everything was organised efficiently and with the attention to detail and thoughtfulness that can only be found in a family-run business that places its clients at the center of everything they do. Always courteous and professional, Stephanie took the time to listen and understand what we wanted to express and the atmosphere we wanted to create to honour our loved one, and then caringly guided our thinking so that our wishes were realised. From the moment we met Stephanie we knew she was the best person to entrust with our loved one’s funeral. and she went above and beyond our expectations.I hope this review serves to both thank Stephanie and Personal Farewells for standing beside our family at one of the most difficult times of our lives and provides others the opportunity to benefit from the service and care of this highly professional and independently run family business.
Isis Khalil
Isis Khalil
1701102796
After the loss of my beautiful Mum I wanted to go with a small family run funeral Directors business .Personal Farewells didn't disappoint, Stephanie took care of what was needed and I could get in contact and ask her anything I needed. In those hard times it's so important . I would recommendPersonal Farewells.🌻
Sandra Reis
Sandra Reis
1699953828
Our friend referred Stephanie to us after her own father passed away. We were grateful to have Stephanie's help during the difficult time after my mother-in-law's passed. She is a very compassionate, kind and helpful funeral director. She was generous with her time and explained the entire process to us. Her personal touch and care really meant a lot to us. We highly recommend Stephanie to anyone who is looking for an excellent funeral director. Thank you so much, Steph!
Dean Crabb
Dean Crabb
1698465225
Stephanie arranged our Mother's funeral. We couldn't be happier that we chose Stephanie/ Personal Farewells it was one of the best decisions we made in a difficult time. Stephanie was professional and caring, she was genuine and authentic professionally and personally. She made the process easy and comfortable , she is experienced and knowledgeable and responded to us kindly and promptly. She made great suggestions and everyone at the service loved the finishing touches of Personal Farewells eg beautiful visual tribute, lovely quality printed service booklets. Thank you Stephanie for making our Mum's farewell an extra special event.
Kathy Vo
Kathy Vo
1695383038
Stephanie was a standout choice for us. From seeing the 5 star reviews we totally understand why she deserves every one. It was such wonderful experience to have contact with the one person from our initial enquiry through to the conclusion of the service. The whole experience was made that much more special by Stephanies caring and gental nature. This is a small business and it was a personal touch. We could not offer any area for improvement because it was just perfect! Could not fault one thing. Thank you Stephanie. x
Joanne Raisa
Joanne Raisa
1695163043
Our family was very happy with the attention to detail and honest sincerity that Stephanie showed us in planning for our Mum's funeral, while we were still in a state of shock at her passing. Everyone said after the funeral it was a beautiful ceremony, and we feel we gave her the best possible goodbye 'until we meet again'. Stephanie is a wonderful person for whom nothing is too much trouble. Personal Farewells is highly recommended.
Stephanie from Personal Farewells led us through the process gently & expertly, providing a beautiful, simple Memorial Service for our husband & father. Everything was better than I could have wished. I highly recommend both Personal Farewells & their celebrant Jacqueline Dee.
Kathryn Lai
Kathryn Lai
1693440158
Stephanie is the person you want for your loved ones service. Amazing, calm, kind and compassionate.Stephanie an absolute professional with our planning and was a clam face in a highly emotional time.I can’t recommend her enough. Your loved one is in good hands.
Shayne Beaumont
Shayne Beaumont
1693277987
I highly recommend Stephanie and Personal farewells .What a beautiful , empathetic angel that guided me through a very sad and stressful time .From my first email to my last call to the most beautiful service with touches of love and magic that have never been offered by others .I choose personal farewells because of their stand out reviews that are so well deserved .Honestly you will not be disappointed with the way and above service , communication, care.I highly recommend the beautiful doves and Stephanie will be there to gently guide you through your sad and difficult time .Thankyou so much for a beautiful farewell for mum 🕊️🤍
Nicole Hudson
Nicole Hudson
1692257794
Plunged into the unfamiliar territory of organising a funeral service for our father, my sister and I felt immediately at ease after contacting Stefanie. She was extremely professional and empathetic. She gave us excellent guidance and encouraged us to express our wishes with regards to the service and happily encorporated our ideas. With Stefanie's help we had a lovely funeral for our father. Thank you Stefanie and Personal Farewells.
jillian morgan
jillian morgan
1690174464
Kim Brooks
Kim Brooks
1689976503
After the sudden passing of my father I was very shaken with grief & left heart broken.Among all the confusion & unsure what to do first, I reached out & made the difficult phone call to Stephanie.From the moment Stephanie answered my call she has been nothing but compassionate, caring and her gentle nature during this extremely stressful time.Once myself & my family had arranged to meet with Stephanie to start planning dads Service it was very clear we had to use personal farewells. We all smiled at each other outside the office and said‘ yes ‘ we have found our lady!Stephanie constantly kept in contact with me along the way, helped me with dads visual slideshow presentation ( which I had no idea how to do) , the order of service Card & organising the flowers and the memorabilia for Dads Memorial table. Everything was stress- free and just went so smoothly. The service was so beautiful, dad would have been really impressed. I cant recommend Stephanie highly enough.Stephanie definitely takes the added pressure away and knows exactly what she is doing.Because personal farewells are family owned and operated with their clear honest pricing we could give dad the send off he so deserves not worrying about financials in a time filled with sadness & grief.From the bottom of my heart Stephanie myself & my family want to Thankyou for your ongoing support before, during and after Dads Service you have been truly amazing. We will reach out to you again in the future x
Gemma Doherty
Gemma Doherty
1689924652
Stephanie was a breath of fresh air at a difficult time. She was understanding, helpful and kind. We didn't know where to start and she guided us smoothly through the entire process. I think the name of her business is perfect - it felt personal, every step of the way. Thank you Stephanie. We're so glad we stumbled across you.
Veronica Morgan
Veronica Morgan
1689836722
Stephanie was wonderful right from our first meeting. 
She was incredibly empathic, professional, and supportive in all aspects of our mum’s funeral. Highly recommend.
Court P
Court P
1681382938
Wonderful and empathetic: first class.Stephanie organised my mother's recent funeral. She immediately made us feel at ease and went out of her way to help us with everything… nothing was too much trouble. Stephanie showed great warmth, empathy and professionalism and thanks to her the funeral was lovely – exactly as Mum would have wanted it.Stephanie truly cares, and it shows. We cannot thank her enough.
I recently engaged Stephanie to assist with the funeral arrangements for my father. From our first phone call through to the funeral itself, she was a reassuring guide in this difficult process. Stephanie went out of her way to make things easier for my family in a myriad of different ways and we found her to be caring, professional, hardworking and reliable. Stephanie managed a very tight timeframe extremely well and she and her team were an inobtrusive and supportive presence on the day of the funeral. Everything went exactly to plan and I know that my father would have been so pleased with his final farewell.
Alexandra Poole
Alexandra Poole
1677368400
We used Personal Farewells to arrange my Dad’s funeral, which was a beautiful and fitting tribute and a wonderful celebration of his life. I would highly recommend Personal Farewells, as they make this painful process so much easier. Stephanie is an absolute delight, and her team of suppliers were brilliant to work with as they guided and supported us during a very difficult time. They were compassionate, thoughtful and fully transparent with pricing and service.
Liz Nevin
Liz Nevin
1676367973
It is always a pleasure to see #personal funerals providing the ultimate of attention to detail. Accompanied with the personal service that I have observed.
I cannot speak highly enough about this company. Stephanie was my first contact. She was so caring and helpful. Nothing requested was too much trouble. Stephanie was so patient and never too busy to answer questions, help with arrangements for our farewell for our father and let us have our final goodbye.I have no hesitation in recommending Personal Farewells. I hope you get to meet Stephanie. She is a very special person.
Bridget Lee
Bridget Lee
1671542032
We had Stephanie at Personal Farewells recommended to us through a friend of a friend & we are extremely glad that we did. Stephanie was warm, empathetic & supportive throughout the whole funeral planning process & on the day of the service. She was extremely efficient & in constant communication with us. Every one of my (numerous) calls & emails was responded to almost immediately. The funeral service was flawless & was everything we could have hoped for in making it a beautiful celebration of my Mum’s life. Stephanie ensured that an incredibly difficult time was made as easy as it could be in regards to planning & organisation. We will be forever grateful that Stephanie was recommended us & that we used Personal Farewells.
Kate Anderson
Kate Anderson
1671415955
Stephanie was warm, welcoming and professional throughout the whole process. She was available, helpful and delivered on all agreements. She made a very difficult process that would be hard to navigate at the best of times, achievable. Her presence and assistance reassured us that all would go well and it did.
Susan Bonello
Susan Bonello
1671330131
I first contacted Personal Farewells after reading their glowing reviews and I liked the fact that they were a family owned independent service who showed their costs upfront.Planning my dear mum’s funeral seemed a bit daunting but after talking to Stephanie I felt calmer and more confident that I could give her the farewell she deserved.On arrival at their premises we were greeted by Stephanie with warmth, compassion and respect, she showed a genuine interest in hearing about my mother’s life.Stephanie helped us create a beautiful service and went out of her way to help my daughter with the slide show when we experienced technical difficulties.On the day of my mother’s funeral Stephanie was a reassuring presence and co-ordinated everything perfectly.We are so happy we chose Personal Farewells.. Thanks again Stephanie and your team.
Lee Yardley
Lee Yardley
1670818297
Genuinely difficult to imagine what Stephanie and her team could’ve done better to make the event more special and beautiful than it was. Not an easy time for the family, hence having Steph in your corner, who provides a perfect mix of empathy and compassion, coupled with being a highly effective and seasoned operator is absolutely priceless. Everything you did is much appreciated; thank you!
Simon Pawlak
Simon Pawlak
1669241104
Personal Farewells were excellent. Stephanie was very helpful in such a stressful time. She had great communication and ideas as we weren't having a traditional funeral. She followed everything right through to the end.
Sarah Sheldon
Sarah Sheldon
1665356599
From our first chat Stephanie was amazing. Organising a funeral is never easy and being interstate even more difficult. Stephanie was always responsive, went above and beyond (viewed a venue for me before I hadn’t yet engaged her), met me on a weekend when I flew in and really listened to who my dad was. She helped gently guide me, was respectful and had great ideas on incorporating my dads many quirks! Stephanie also matched me with the perfect celebrant to run the service (Sharon Swinbourne). I am truly thankful for the amazing efforts and take a lot of comfort from that day in June knowing that my dad would have truly loved his own celebration! Thank you again Stephanie 😊
Alison Woods
Alison Woods
1664699420
Stephanie and all of her staff at Personal Farewells were wonderful throughout the entire process for two recent family funerals, we did not have any worries as we new we were in caring hands. They are extremely empathic and well organised, we cannot recommend Personal Farewells more highly.
Leigh Davies
Leigh Davies
1664154611
I cannot thank you enough Stephanie for your genuine kindness and help through this difficult time 🤗
Stacey Tucker
Stacey Tucker
1664058061
Highly recommend Personal Farewells. Stephanie was wonderful and looked after all our needs when we lost our precious Mum. Can’t thank her and Personal Farewells enough.
Susan Bourne
Susan Bourne
1664004904
Stephanie and her team provided a first-rate farewell for my Mother at the Audley Dance Hall recently. Steph is a pleasure to deal with, kind, compassionate and very thorough, nothing was too much trouble. Highly recommend.
John Hamilton
John Hamilton
1663809049
My mother passed away in February, 2022. Personal Farewells did a sterling job in guiding and helping us through everything that had to be done. They also put us in contact with a wonderful celebrant who helped us organise a memorial service.
I. Goui.
I. Goui.
1660897258
Our dear mother passed away last week and during a very emotional and highly vulnerable period Stephanie and her team were exceptional! She walked us through the entire process. Not only did she come to our house to discuss the arrangements on a Sunday, she handled everything including catering. She was in contact continuously - and on the very rare occasion I had a question she responded very quickly either via email, text or phone.Personal Farewells customer service is second to none. Irrespective what we needed we never ever felt rushed. Mandy’s, Stephanie’s and Corey’s genuineness came through in spades!If I could give a higher rating, I would! Such a lovely, caring, warm, professional and genuinely empathetic team of people. Thank you Stephanie and your entire team, for making a very challenging and highly emotional situation not only manageable but very, very beautiful!!
Marisa B
Marisa B
1660553827
Thank you so much Stephanie for making our Mum's funeral last Friday so special. You couldn't be more professional yet still be so caring.Nothing was too much trouble .
kathryn thomas
kathryn thomas
1655204871
Personal Funerals were amazing. From the first phone call with Stephanie everything went smoothly with my Dad’s funeral. She helped us in every step without being intrusive, she listened and guided us to give the funeral Dad would of wanted. Stephanie put us in touch with a beautiful celebrant Sharon Swanbourne who also listened to us and endless stories about Dad so much I have had many people who were at the funeral or watched it ask if Stephanie or Sharon were family friends as they made it so personal. If I could give 10 stars rating I would. Karan Rogers
Karan Rogers
Karan Rogers
1652398608
Peter Williams
Peter Williams
1652308078
I would like to say a huge thankyou to Personal Farewells after the wonderful send off they provided for my sister last week, Thankyou so much Stephanine you went above & beyong, you and your team were very professional and compassionate.Would highly recommend.
We were completely satisfied with Stephanie and her team from Personal Farewells. Highly recommended and happy to provide further feedback should anyone like to reach out.
What can I say but thankyou so much.Stephanie you're amazing you helped so much when I lost both my husband and my Mum arranging the memorial thankyou Personal Farewells
I would on behalf of my family like to extend our sincere thanks to Stephanie and Personal Farewells for the dignified and empathetic manner in which they conducted our father Major General Prem Chowdry's funeral in Sydney in April 2022. It was a difficult time for the family and Stephanie was there holding our hands and guiding us from the start to the final farewell showing sensitivity to the cultural and religious aspects as well as the planning and organisation required for the funeral arrangements. We cannot thanks Stephanie enough for the support and guidance she gave us and I would recommend her to anyone in a similar situation bidding farewell to their loved ones.
Drone Chowdry
Drone Chowdry
1652141757
My family found the support provided by Personal Farewells to be professional, sensitive and really supportive right from my initial enquiry, through to all the organisation required to arrange my relative’s funeral service and then managing all the legal documentation required.Stephanie Kelly, the Funeral Director was very responsive to our request for a home visit and was able to reassure my sister that her wishes for her Funeral Service would be genuinely respected. She was empathic, provided helpful information and answered our questions, no matter how trivial.Stephanie provided considerable support and guidance with such practical issues as organising the slide show, music and even researching the availability of the specifically requested coffin. All information provided re costs was clear and transparent, with no unexpected extras. We found the service provided allayed all our anxieties about having to arrange a funeral that was a fitting, memorable and affordable farewell to my sisterMy sister’s wish for a family run Funeral Service that offered a personalised and compassionate service turned out to be a wise decision.I thank Stephanie for her warmth and extensive support with our family’s farewell for my sister.Lynne Chapman
Lynne Chapman
Lynne Chapman
1651846350
It was a phone call with dire news that we received from a selected FD that saw us quickly looking for another Funeral director that would hopefully turn our already stressful situation into one that we had hoped wouldn't be.Stephanie and her team were the epitome of ease, professionalism, compassion and a literal 'always available whenever you need her'. Never too occupied or busy to call back and if we could give her and her team 10 stars we would!. It's the small things that make the difference always making sure my Father's final farewell was not only personal but forever memorable for my family and I. In the chaos of what seemed to be a thousand things to do during my Fathers service Stephanie and her team were there every step of the way..Always in the background always helping where she can. If you're reading this far do yourself a favour and call. You will not regret it! May you also experience a beautiful, memorable and personal farewell for your dear loved ones.
Liko Pepine
Liko Pepine
1651326673
We cannot express enough how professional and caring Stephanie and her team were in the arrangement of our precious dads funeral. Our beautiful mother passed away 10 months prior to dads passing and we used Personal Farewells then. We found them so amazing with the planning of mums funeral that it was a no brainer to use them again for dads funeral as we were so confident that everything would be just perfect. They guided us through the whole process with so much compassion and understanding, they bent over backwards to accommodate our every wish which we really appreciated at such a difficult time. They are such beautiful ladies inside and out and now friends 💕🙏💕
Michele Forrest
Michele Forrest
1649570091
I wanted to give a very well-deserved thank you to Stephanie at Personal Farewells. Stephanie was recommended to us by a venue, so we met Stephanie on a Monday and told her due to family constraints we would like to hold the service for my mother on the Friday of that week. Despite the short notice, Stephanie got straight to work and with only 3 days to prepare, the service was well arranged and beautiful. She made it as easy as possible for us (the family) and my mother would have been happy with her send off I'm sure. Happy to recommend Stephanie as a true professional and a kind and sincere person. Thank you Stephanie.
Brett Lubben
Brett Lubben
1649296901
After speaking with Stephanie the first time I felt comfortable and listened to. She is very caring and a true professional. She helped guide us through this difficult time and was present from beginning to end and then some. I would highly recommend Stephanie and Personal Farewells to anyone needing this service. We appreciate everything you have done for us and could not have asked to be in better hands. Thank you again Stephanie
Tina Sisak
Tina Sisak
1646560390
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