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1353 Princes Hwy. Heathcote 2233

51-53 Canterbury Rd. Canterbury 2193

3/99 Military Rd. Neutral Bay 2089

Customer Google Reviews

Thank you so much Stephanie for making our Mum's funeral last Friday so special. You couldn't be more professional yet still be so caring.Nothing was too much trouble .
kathryn thomas
kathryn thomas
11:07 14 Jun 22
Personal Funerals were amazing. From the first phone call with Stephanie everything went smoothly with my Dad’s funeral. She helped us in every step without being intrusive, she listened and guided us to give the funeral Dad would of wanted. Stephanie put us in touch with a beautiful celebrant Sharon Swanbourne who also listened to us and endless stories about Dad so much I have had many people who were at the funeral or watched it ask if Stephanie or Sharon were family friends as they made it so personal. If I could give 10 stars rating I would. Karan Rogers
Karan Rogers
Karan Rogers
23:36 12 May 22
Peter Williams
Peter Williams
22:27 11 May 22
I would like to say a huge thankyou to Personal Farewells after the wonderful send off they provided for my sister last week, Thankyou so much Stephanine you went above & beyong, you and your team were very professional and compassionate.Would highly recommend.
Kelly lee Robbins
Kelly lee Robbins
08:02 10 May 22
We were completely satisfied with Stephanie and her team from Personal Farewells. Highly recommended and happy to provide further feedback should anyone like to reach out.
Michael Williams
Michael Williams
07:48 10 May 22
What can I say but thankyou so much.Stephanie you're amazing you helped so much when I lost both my husband and my Mum arranging the memorial thankyou Personal Farewells
kellie challinor
kellie challinor
03:55 10 May 22
I would on behalf of my family like to extend our sincere thanks to Stephanie and Personal Farewells for the dignified and empathetic manner in which they conducted our father Major General Prem Chowdry's funeral in Sydney in April 2022. It was a difficult time for the family and Stephanie was there holding our hands and guiding us from the start to the final farewell showing sensitivity to the cultural and religious aspects as well as the planning and organisation required for the funeral arrangements. We cannot thanks Stephanie enough for the support and guidance she gave us and I would recommend her to anyone in a similar situation bidding farewell to their loved ones.
Drone Chowdry
Drone Chowdry
00:15 10 May 22
My family found the support provided by Personal Farewells to be professional, sensitive and really supportive right from my initial enquiry, through to all the organisation required to arrange my relative’s funeral service and then managing all the legal documentation required.Stephanie Kelly, the Funeral Director was very responsive to our request for a home visit and was able to reassure my sister that her wishes for her Funeral Service would be genuinely respected. She was empathic, provided helpful information and answered our questions, no matter how trivial.Stephanie provided considerable support and guidance with such practical issues as organising the slide show, music and even researching the availability of the specifically requested coffin. All information provided re costs was clear and transparent, with no unexpected extras. We found the service provided allayed all our anxieties about having to arrange a funeral that was a fitting, memorable and affordable farewell to my sisterMy sister’s wish for a family run Funeral Service that offered a personalised and compassionate service turned out to be a wise decision.I thank Stephanie for her warmth and extensive support with our family’s farewell for my sister.Lynne Chapman
Lynne Chapman
Lynne Chapman
14:12 06 May 22
It was a phone call with dire news that we received from a selected FD that saw us quickly looking for another Funeral director that would hopefully turn our already stressful situation into one that we had hoped wouldn't be.Stephanie and her team were the epitome of ease, professionalism, compassion and a literal 'always available whenever you need her'. Never too occupied or busy to call back and if we could give her and her team 10 stars we would!. It's the small things that make the difference always making sure my Father's final farewell was not only personal but forever memorable for my family and I. In the chaos of what seemed to be a thousand things to do during my Fathers service Stephanie and her team were there every step of the way..Always in the background always helping where she can. If you're reading this far do yourself a favour and call. You will not regret it! May you also experience a beautiful, memorable and personal farewell for your dear loved ones.
Liko Pepine
Liko Pepine
13:51 30 Apr 22
We cannot express enough how professional and caring Stephanie and her team were in the arrangement of our precious dads funeral. Our beautiful mother passed away 10 months prior to dads passing and we used Personal Farewells then. We found them so amazing with the planning of mums funeral that it was a no brainer to use them again for dads funeral as we were so confident that everything would be just perfect. They guided us through the whole process with so much compassion and understanding, they bent over backwards to accommodate our every wish which we really appreciated at such a difficult time. They are such beautiful ladies inside and out and now friends 💕🙏💕
Michele Forrest
Michele Forrest
05:54 10 Apr 22
I wanted to give a very well-deserved thank you to Stephanie at Personal Farewells. Stephanie was recommended to us by a venue, so we met Stephanie on a Monday and told her due to family constraints we would like to hold the service for my mother on the Friday of that week. Despite the short notice, Stephanie got straight to work and with only 3 days to prepare, the service was well arranged and beautiful. She made it as easy as possible for us (the family) and my mother would have been happy with her send off I'm sure. Happy to recommend Stephanie as a true professional and a kind and sincere person. Thank you Stephanie.
Brett Lubben
Brett Lubben
02:01 07 Apr 22
After speaking with Stephanie the first time I felt comfortable and listened to. She is very caring and a true professional. She helped guide us through this difficult time and was present from beginning to end and then some. I would highly recommend Stephanie and Personal Farewells to anyone needing this service. We appreciate everything you have done for us and could not have asked to be in better hands. Thank you again Stephanie
Tina Sisak
Tina Sisak
09:53 06 Mar 22
Thank you so much Stephanie from the first conversation we had to the actual service everything was great and it made our grieving process a much smoother one. I would highly recommend using Personal farewells as they really do add that personal touch and make everything easier.
Raul Gonzales
Raul Gonzales
23:08 01 Feb 22
A special thank you to Kate & Stephanie for their assistance in planning my Dad's funeral. From the very first conversation with Kate, we felt like we were in good hands. Kate was available at all times to assist us, she was kind, thoughtful & also bright & bubbly when we needed to laugh. The service was incredibly special, a beautiful celebration of Dad’s life. We were guided every step of the way, from helping choose a celebrant & the gorgeous flowers, designing the memorial book & ensuring our video presentation was just as we wanted it. I would highly recommend Personal Farewells, Kate and Stephanie were wonderful!
Leanne Haining
Leanne Haining
07:37 07 Dec 21
Very much happy with professional service and help during difficult time. Stephanie did everything possible to support us and solve all our problems. Thank a lot. Boris
Boris granny flat
Boris granny flat
13:18 05 Oct 21
After less than optimal experience with another funeral company in recent times, an online search led me to Personal Farewells. Their service was outstanding. Stephanie guided us through the process with sensitivity. Her kindness and professionalism were greatly appreciated and I cannot recommend her highly enough.
Susan Werry
Susan Werry
11:48 22 Sep 21
I was distraught when faced with the task of organising my mother's funeral in May this year. I didn't know of, or have experience with funeral directors. I telephoned several 😔. I was lucky to reach Kate and the rest is happy history. We were compassionately guided throughout the whole process. We met with Kate and her kind, calming, reassuring manner shone throughout the planning of the cremation and the final arrangements.She suggested we might think of alternative venues for the service and wake as we are a very large family and there were Covid restrictions in place. A wonderful decision was made to have the entire service and wake at the beautiful Audley Dancehall - something we had never dreamed was possible. Everything was perfect. Our family felt a beautiful serenity through such a harrowing time.Nothing we could say could truly reflect the admiration and appreciation we have for Kate and Stephanie who both helped us through our saddest days.Thank you with all our hearts❤️❤️
Gail Gordon
Gail Gordon
02:22 16 Sep 21
We can not thank Personal Farewells enough. Kate and Stephanie were both very lovely, informative, helpful and kind to my family and I, at such a difficult time. I would definitely recommend their services.
MRS Drea
MRS Drea
10:05 01 Aug 21
The greatest relief during the trauma of my mother’s passing, was connecting with Kate from Personal Farewells.From our first phone call, Kate was respectful, informative, compassionate, and professional. We chose to have a direct cremation for which there was a set fee; all steps and costs were transparent. There was no pressure at any time. Kate encouraged my family members to call her 24/7 if we had questions and she was as good as her word throughout.Apart from me calling Kate to advise of Mum’s passing and completing some simple documents, Personal Farewells managed everything. The pricing was really good, and importantly there were no surprises and nothing additional to pay. Kate called or texted me almost every day to keep me up to date and after every conversation, I felt stronger than I had before we spoke.Thank you, Kate and Stephanie, you are phenomenal. We wouldn’t go anywhere else.
Karen Lindsay
Karen Lindsay
06:09 01 Aug 21
A special thank you to Kate for her assistance in planning my Dad's funeral. The service was beautiful, we were guided every step of the way, from assistance with the cemetery to choosing a celebrant, flowers and everything in between. I would highly recommend Personal Farewells, Kate and Stephanie were fantastic!
Michelle Tolhurst
Michelle Tolhurst
23:34 05 Jul 21
The service from beginning to end during such an emotional time with the loss of a loved one can be very difficult. Stephanie, Kate & the team at Personal Farewells ensure that all the finer details and more are taken care of. Nothing is too much trouble.I would highly recommend there services above all other companies. You will not find another company that manages the process with such consideration and thought. To be able to bring comfort and make the process so easy is ideal when going through one of the darkest days. Thank you Personal Farewells, your service is above and beyond other services in the industry. Pricing is also fair.
Kara Halliburton
Kara Halliburton
02:54 11 May 21
When your Mum passes away, her farewell must be special. With Easter fast approaching we needed to arrange Mum's farewell ceremony within a week so that the interstate grandchildren could attend. We also wanted a place that Mum would have enjoyed. Kate and Stephanie at Personal Farewells took up our challenge and passed with flying colours. By late on the Friday afternoon we had the Audley Dance Hall in Royal National Park secured for the following Wednesday. The day before, Stephanie met us on site to fully go through the ceremony including our Mum's entry and exit arrangements, live music and photo presentations. On the day Stephanie was the farewell director and flawlessly managed all audio visual while Kate and Simone made sure all guests were comforted and the ceremony went smoothly. In doing all this, they were always in the background, but right there if you looked or they were needed. Stephanie perfectly improvised in a couple of moments. The women of Personal Farewells perfectly interpreted what we wanted for our Mum's farewell ceremony and then made sure it happened exactly that way. After knowing the wonderful women of Personal Farewells for just a week we felt like they were part of our family. Thank you so much.
Warren Thomas
Warren Thomas
12:22 12 Apr 21
Stephanie Kelly and her colleagues were wonderful with their care and assistance and made our farewell of our dearest mother so memorable.Her expertise was invaluable. We would certainly have no hesitation in recommending Stephanie and Personal Farewells.
Jean-Pierre Raymond
Jean-Pierre Raymond
03:08 15 Mar 21
Scott Clapson
Scott Clapson
00:16 21 Jan 21
They were so helpful for my mother in laws funeral. Would highly recommend to anyone wanting exceptional services and help and also lovely staff
Jessica Pinchback
Jessica Pinchback
00:08 21 Jan 21
Thank you Personal farewells for guiding our family through a very difficult time after our father/husband passed away.My Mum, brother and i cannot thank you enough for being so understanding compassionate and sincere through this difficult time.From the moment we called Personal farewells Kate was by our side guiding us every step of the the way, organising absolutely everything with such compassion and understanding. We are so grateful for this.Stephanie thank you for your sincerity and professionalism, you have a wonderful team and we thank you all for Dad's beautiful service.Kathy, Barbara and Paul.
J & K H
J & K H
10:32 13 Dec 20
Kate / Stephanie - you made this whole experience so easy. Thank you. You didn't try to over sell anything, suggested things to make it easy and to not waste money, and communicated everything so well. Would not hesitate to recommend you guys to anyone
Stephen Knight
Stephen Knight
08:57 10 Dec 20
The staff at Personal Farewells were professional and kind at all times. Both before my mother passed away , when discussing funeral options , and after, they spent as much time as required to walk me through procedures. I was very happy with the service , and the lovely celebrant Julie. Afterwards they touched base again to ask how I was.
Elizabeth Jensen
Elizabeth Jensen
06:07 25 Nov 20
I would just like to give a huge shout out to Stephanie and her team at Personal Farewells, who conducted the funeral service for my mum on friday last week. They were very caring, professional and attended to every detail. Nothing was a problem, no question too small, and my family were really impressed with the whole service and how it ran. Thanks Personal Farewells, highly recommended. The Mclaren Family.
Sombrilla Digital
Sombrilla Digital
03:43 22 Jun 20
The team at Personal Farewells are the most amazing group of people, nothing was too hard, they not only arranged a wonderful funeral and service, but they also guided me at this most distressing time. I would highly recommend Personal Farewells to anyone, the passing of a loved one is not only distressing but there is also a sense of "unchartered waters" what do I do, how do I do it, this is where this team of people (I think they're more like Angels) came in and just made sure that everything was done in a loving, caring and professional way. I can never thank them enough.
Isabel
Isabel
05:47 02 Apr 20
I would highly recommend Personal Farewells for any funeral. Kate, Stephanie and co were so compassionate and respectful with the family members. They went that extra step and made you feel like you were more than just a customer, and were part of their family. Sue Rose, the Celebrant put the family at ease and captured the essence of Larry to a tee. Overall a very professional, compassionate, independant funeral director business.Geoff.
Geoff Burns
Geoff Burns
07:57 11 Mar 20
Thanks to everyone at Personal Farewells for organising a beautiful service for our Mother and Mother-in-Law. You took such good care of us all. Nothing was a trouble - you organised the perfect service in 3 days. We can't thank you enough. Personal Farewells is a perfect name for your business because you truly do provide a personal and unique service for your families and it's obvious you really care about all of them. Sharon and Ken.
Sharon Swinbourne
Sharon Swinbourne
21:11 29 Jan 20
We were very happy with Personal Farewells. They had a great all round service with prompt communication, flexibility and knowledge to allow the funeral to be planned and run very smoothly.We required a bilingual service which they were able to accomodate and showed great respect for customs we wanted to incorporate. They were very affordable and we could not fault the quality.Would definitely recommend Personal Farewells in planning a funeral for your loved ones.
pei Dai
pei Dai
07:56 02 Dec 19
Frau Freundt
Frau Freundt
06:26 13 Sep 19
My brother and I contacted Personal Farewells back in December 2018 for the passing of our Father. It was great to work with Stephanie during our sad time. She was very helpful. Thank you.
Mark Gibson
Mark Gibson
00:48 29 Jan 19
I cannot thank Stephanie and the team at Personal Farewells enough. The loss of my father-in-law was a very sad time for our family but it was made easier with the level of compassion shown by Stephanie. Within hours of a phone call, we had everything arranged which allowed us time to grieve. Everything was arranged exactly how we wanted right down to a bag piper. The service was a lovely send off for my father-in-law and I was so impressed with the detail shown by Personal Farewells which included packets of tissues and small bottles of water for our loved ones.In the unfortunate event that you may need to arrange a funeral, do not hesitate in contacting Personal Farewells.
Amy Chrystal
Amy Chrystal
00:22 16 Oct 18
I would like to thank all the staff at Personal Farewells for the beautiful service they provided for our mothers funeral. The empathy and compassion they provided was truly genuine, so personal they felt a part of the family. Many of those at the service commented on the service overall including small touches like the individual packets of tissue and water provided for those in attendance. I would have no hesitation in recommending Personal Farewells to cater for your loved ones funeral.
Lisa Bouman
Lisa Bouman
01:29 03 Oct 18
My family recently used Personal Farewells for my father's funeral. We were very pleased with the service offered by Stephanie and her colleagues and the manner in which it was organised. It was a beautiful service and we will use Personal Farewells again should the need arise. Highly recommended.
Brian Adams
Brian Adams
13:18 18 Sep 18
I cannot recommend Stephanie and the Personal Farewells team enough. Stephanie made a really difficult time for my family so much easier with her kind and compassionate approach. She went above and beyond for my family and made my grandfather's funeral service a wonderful celebration of his life. My family and I are so grateful to Stephanie for her care and concern and her wonderful work. Thank you again Steph
Courtney Bowie
Courtney Bowie
12:08 31 Jul 18
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Customer Facebook Reviews

Stephanie was so wonderfully supportive during the passing of my beautiful Mum. Stephanie provided gentle and caring advice and recommendations during the organisation of the memorial service and ensured the ceremony and day were organised to perfection, the day went so smoothly.
Stephanie takes such a personal approach with all of her actions, was always available even for all the silly questions I had and followed up every request with such calm grace.
Our family are so thankful we had Stephanie and her expertise to help us. Thank you Stephanie.
Mandy James
Mandy James
01:40 21 Mar 22
The personal touches
Tina Sisak
Tina Sisak
09:38 06 Mar 22
It took me just one phone call and short chat with Stephanie to decide that I would hire Personal Funerals to manage my Mum's cremation ceremony.

Very professional, but with a personal touch. Extremely supportive and helpful. Stephanie guided me in tough moments and provided valuable suggestions to help me make the right choices. No hidden fees and unexpected costs. High quality services, every detail carefully planned and executed. Available 24h a day, accepting and accomodating for last minute changes.

The ceremony was flawless. I would like to express my particular gratitude to Karen Hamilton, the celebrant who made this end of life celebration very dignified, respectful and soothing for our family and friends. It was a great service to honour the life of a great woman.

The real-time video link worked perfectly - high resolution picture and clear audio, with download readily available.

Thanks again to Personal Funerals, Stephanie and Karen. We are so grateful for everything you have done to make this occasion so special.
Zorica Kandic
Zorica Kandic
22:23 14 Feb 22
Stephanie was fantastic with assisting us in a difficult time, she made the process really easy for us. Thank you so much
Tennelle Bullock
Tennelle Bullock
20:23 04 Jan 22
Stephanie went out of her way to help us during a very emotional and difficult time. We chose an urn that was hard to source at short notice but Stephanie went above and beyond to ensure it was available for the Celebration of Life. This was a great relief under very stressful circumstances. She was always available whenever we reached out to her. Thankyou again. Nancy Amendolia and family.
Linda Facchin
Linda Facchin
03:48 31 Dec 21
Thank you to Stephanie and her team for their guidance during the process of planning our family member's farewell. Stephanie was always only a phone call away. She was thoughtful, kind and sensitive and helped us create a beautiful farewell.
Lizzy Hayward-Cross
Lizzy Hayward-Cross
22:17 13 Oct 21
Stephanie guided us with thoughtfulness and kindness when planning our Nanas funeral. A true professional who answered our questions promptly and with open communication. Thank you Stephanie for being there for our whole family.
Jenna-Rose Vaughan
Jenna-Rose Vaughan
10:24 30 Aug 21
Personal Farewells truly are always there. No matter how trivial my question or what time I called, Stephanie and Kate were there with kindness compassion and professionalism.
Losing a loved one is not only hard but also mind numbing, with their incredible level of commitment and patience, we were able to turn Mums funeral from an ordeal to a very peaceful and lovely farewell.
They really do make the impossible possible and for this we will be forever grateful.

Kerry Trazzera and family
Kerry Lynn Trazzera
Kerry Lynn Trazzera
03:14 22 Jul 21
A special thank you to Kate for her assistance in planning my Dad's funeral. The service was beautiful, we were guided every step of the way, from assistance with the cemetery to choosing a celebrant, flowers and everything in between. I would highly recommend Personal Farewells, Kate and Stephanie were fantastic!
Michelle Tolhurst
Michelle Tolhurst
23:32 05 Jul 21
The kind and compassionate service for my daughter was second to none
Amanda Taylor
Amanda Taylor
04:14 23 Nov 20
We cannot thank Stephanie, Kate, Laura and co for a wonderful service they provided for our beautiful Father, Father in-law and Grand father. Right from the start we could feel the love and compassion they had for us and we had never met. Stephanie and Laura came to our home, organized the arrangements so effortlessly during this very sad time for us. The service ran smoothly and they did everything we asked. Most importantly, our Dad would have been thrilled with his send off.
On behalf of our family, we would highly recommend Personal Farewells.
Louise Clarke
Louise Clarke
00:47 11 Sep 20
I felt like I already knew Kate, in the way that she understood what I am going through and what I needed to do to honour my beautiful mum. Nothing was a problem, and Personal Farewells took that extra stress from what was one of the hardest days .. Even after the memorial I know I can contact Kate to talk things through .. which is such a wonderful service .. the pricing was so reasonable too compared to other ridiculous quotes I received.. Thank you so much x
Justine Louise Jones
Justine Louise Jones
05:41 28 Jun 20
I would like to thank Kate,Simone and Stephanie for providing us with such an amazing service for our Dads farewell. Personnel farewells is definitely that! Made us feel comfortable and made such a hard process just that little bit easier for us all. The ideas and planning was impeccable. We will forever be thankful for giving a wonderful man such a beautiful farewell xx
Kim Clingan
Kim Clingan
01:28 17 Jun 20
They were an amazing group of women who helped us through a very difficult time. Thank you ❤️
Jules Southwell
Jules Southwell
01:22 17 Jun 20
I would highly recommend Personal Farewells for any funeral. Kate, Stephanie and co were so compassionate and respectful with the family members. They went that extra step and made you feel like you were more than just a customer, and were part of their family. Sue Rose, the Celebrant put the family at ease and captured the essence of Larry to a tee. Overall a very professional, compassionate, independant funeral director business.
Geoff Burns
Geoff Burns
07:46 11 Mar 20
We chose Personal Farewells for our dads funeral. Kate and Stephanie were professional, compassionate and helped us every step of the way in a process we found ourselves in unexpectedly. I highly recommend Personal Farewells to anyone who requires the service of a funeral director
Kara Whittingham
Kara Whittingham
10:56 11 Feb 20
Thanks to everyone at Personal Farewells for organising a beautiful service for our Mother and Mother-in-Law. You took such good care of us and of Margaret. Nothing was a trouble - you organised the perfect service in 3 days. We can't thank you enough. Personal Farewells is a perfect name for your business because you truly do provide a personal and unique service for your families and it's obvious you really care about all of them. Sharon and Ken.
Sharon Swinbourne
Sharon Swinbourne
21:09 29 Jan 20
Most amazing ladies, it’s hard losing a loved one but the team at Personal Farewells made our day a little easier and everything was perfect, can’t recommend them
enough, thank you Kate and Stephanie ❤️
Kelly Ford
Kelly Ford
01:22 15 Sep 19
On behalf of my husband and extended family there are not enough words to describe how professional, caring and reliable Stephanie, Nathan & the team at Personal Farewells are. That is EXACTLY what they did! Lived up to every inch of their highly reputable name - They personalised exactly what our wishes were to farewell my beloved father in law after his passing. Not only did they look after my father in law in the most respectful way but they also nurtured and looked after us and our guests in every way possible. The small attention to detail such as providing tissues and water for the grieving guests is one of the many things that make Personal Farewells stand out above the rest! Personal Farewells made what should of been a difficult process and day that much easier particularly their professionalism and the way they conducted themselves from the moment the first phone call was made all the way to the final drop off to the Wake. HIGHLY RECOMMEND!! ⭐️⭐️⭐️⭐️⭐️ 💯💯💯💯💯
Helen Panis
Helen Panis
09:06 05 Feb 19
I have had the privilege of witnessing what a wonderful service Personal Funerals give to their clients.
If you want superior service with the upmost personal service.
I would highly recommend Personal Farewells with the highest regard.
A huge thank you for looking after my Aunty’s family with so much compassion and professionalism without being treated like just another number. 10/10
Belinda Daniele
Belinda Daniele
23:51 20 Nov 18
My family recently used Personal Farewells for my father's funeral. We were very pleased with the service offered by Stephanie and her colleagues and the manner in which it was organised. It was a beautiful service and we will use Personal Farewells again should the need arise. Highly recommended.
Brian Adams
Brian Adams
13:18 18 Sep 18
Stephanie from personal farewells is the only person that you should call when you need to say goodbye to a loved one. Her. Caring compassionate approach makes a difficult time easier to deal with.
Jennifer McLaren-Ettia
Jennifer McLaren-Ettia
12:09 31 Jul 18
I cannot recommend Stephanie and the Personal Farewells team enough. Stephanie made a really difficult time for my family so much easier with her kind and compassionate approach. She went above and beyond for my family and made my grandfather's funeral service a wonderful celebration of his life. My family and I are so grateful to Stephanie for her care and concern and her wonderful work. Thank you again Steph
Courtney Rees
Courtney Rees
12:03 31 Jul 18
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5.0
Based on 39 reviews
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