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1353 Princes Hwy. Heathcote 2233

51-53 Canterbury Rd. Canterbury 2193

3/99 Military Rd. Neutral Bay 2089

Customer Google Reviews

Customer Facebook Reviews

We would recommend Personal Farewell Funerals And found Stephanie very friendly
helpful and compassionate .
Judith and Tony
Judith Redding
Judith Redding
1713684058
We are so grateful to Stephanie and Personal Farewells for providing the ultimate care and gentle guidance through the difficult process of saying goodbye to our dear Mum. Stephanie's empathy and warmth was such a comfort. Her professionalism shone through. We entrusted our mum to you knowing she would be treated with the dignity and respect you had shown us . Stephanie went above and beyond to accommodate our needs. We were blessed to find Personal Farewells - the name says it all. We whole heartedly recommend Stephanie and the team. Sue and Annette
Annette Elliott
Annette Elliott
1702177694
It is with deepest appreciation that I write this review for Personal Farwell Funerals. Stephanie Kelly, Farewell Director, ensured everything was organised efficiently and with the attention to detail and thoughtfulness that can only be found in a family-run business that places its clients at the center of everything they do. Always courteous and professional, Stephanie took the time to listen and understand what we wanted to express and the atmosphere we wanted to create to honour our loved one, and then caringly guided our thinking so that our wishes were realised. From the moment we met Stephanie we knew she was the best person to entrust with our loved one’s funeral. and she went above and beyond our expectations.
I hope this review serves to both thank Stephanie and Personal Farewells for standing beside our family at one of the most difficult times of our lives and provides others the opportunity to benefit from the service and care of this highly professional and independently run family business.
Isla Khalil
Isla Khalil
1701102973
Our friend referred Stephanie to us after her own father passed away. We were grateful to have Stephanie's help during the difficult time after my mother-in-law's passed. She is a very compassionate, kind and helpful funeral director. She was generous with her time and explained the entire process to us. Her personal touch and care really meant a lot to us. We highly recommend Stephanie to anyone who is looking for an excellent funeral director. Thank you so much, Steph!
Dean Crabb
Dean Crabb
1698465183
Stephanie was a breath of fresh air at a difficult time. She was understanding, helpful and kind. We didn't know where to start and she guided us smoothly through the entire process. I think the name of her business is perfect - it felt personal, every step of the way. Thank you Stephanie. We're so glad we stumbled across you.
We had Stephanie at Personal Farewells recommended to us through a friend of a friend & we are extremely glad that we did. Stephanie was warm, empathetic & supportive throughout the whole process.
Kate Anderson
Kate Anderson
1671416022
The whole process from the first inquiring phone call to the follow up after the event felt like we were in safe hands, and we were. Cannot thank Stephanie enough for making something so difficult very smooth.
Lilly White
Lilly White
1671330393
We couldn't recommend Stephanie more highly, she was a wonderful support for us in the last days of our mother's life and when planning her memorial service. From the first phone call, Stephanie was warm, supportive and reassuring and helped guide us through all the steps involved. She really went above and beyond to make sure everything went perfectly for our mothers memorial service, and it was a beautiful event. Thank you so much Stephanie for all your help, it meant so much to our family to have your wonderful help throughout this difficult time.
Mara Print
Mara Print
1670990881
I first contacted Personal Farewells after reading their glowing reviews and liked that they were an independent family owned business who showed their costs up front.
I was a bit nervous and daunted on having to plan my mum’s funeral at such an emotional time but after speaking to Stephanie on the phone I felt calmer and confident I could give her the send off she deserved.
On arrival at Personal Farewells premises in Heathcote we were greeted by Stephanie with warmth, compassion and respect, she showed a genuine interest in my mums life.
Stephanie helped us create a beautiful service and went out of her way to help us with the photo slide show when my daughter had some technical issues with it.
On the day of my mother’s funeral service Stephanie was a reassuring presence who co-ordinated everything perfectly. I was so happy we chose Personal Farewells and I highly recommend them.
Lee Yardley
Lee Yardley
1670820764
From our first chat Stephanie was amazing. Organising a funeral is never easy and being interstate even more difficult. Stephanie was always responsive, went above and beyond (viewed a venue for me before I hadn’t yet engaged her), met me on a weekend when I flew in and really listened to who my dad was. She helped gently guide me, was respectful and had great ideas on incorporating my dads many quirks! Stephanie also matched me with the perfect celebrant to run the service (Sharon Swinbourne). I am truly thankful for the amazing efforts and take a lot of comfort from that day in June knowing that my dad would have truly loved his own celebration! Thank you again Stephanie 😊
Alison Woods
Alison Woods
1664699246
Thank you so so much Stephanie and Team. Yesterday was beautiful. From the bottom of our hearts, thank you. It was the most difficult day for the family but Sandra has personally asked me to reach out and let you know how much it meant to her that you made things so easy and were so kind. We will forever appreciate you x
Amanda Ferguson
Amanda Ferguson
1664245568
Highly recommend Personal Farewells. Stephanie was wonderful and looked after all our needs when we lost our precious Mum. Can’t thank her and Personal Farewells enough.
Susan Bourne
Susan Bourne
1664004794
Stephanie and her team were absolutely wonderful throughout the entire process. They’re warm, caring, genuine, professional, empathetic and their prices are very reasonable.
From Stephanie’s first phone call, I knew my family and I had made the right decision in choosing Personal Farewells to organise our mother’s funeral. Not only was her manner professional but she was truly compassionate and sincere. Stephanie went above and beyond to make sure everything went smoothly on the day without us having to worry about anything. Thank you, Stephanie and your team, for the beautiful and memorable farewell for our mother Fay.
Victoria Jones
Victoria Jones
1658876464
The personal touches
Tina Sisak
Tina Sisak
1646559519
It took me just one phone call and short chat with Stephanie to decide that I would hire Personal Funerals to manage my Mum's cremation ceremony.

Very professional, but with a personal touch. Extremely supportive and helpful. Stephanie guided me in tough moments and provided valuable suggestions to help me make the right choices. No hidden fees and unexpected costs. High quality services, every detail carefully planned and executed. Available 24h a day, accepting and accomodating for last minute changes.

The ceremony was flawless. I would like to express my particular gratitude to Karen Hamilton, the celebrant who made this end of life celebration very dignified, respectful and soothing for our family and friends. It was a great service to honour the life of a great woman.

The real-time video link worked perfectly - high resolution picture and clear audio, with download readily available.

Thanks again to Personal Funerals, Stephanie and Karen. We are so grateful for everything you have done to make this occasion so special.
Zorica Kandic
Zorica Kandic
1644877417
Stephanie was fantastic with assisting us in a difficult time, she made the process really easy for us. Thank you so much
Stephanie went out of her way to help us during a very emotional and difficult time. We chose an urn that was hard to source at short notice but Stephanie went above and beyond to ensure it was available for the Celebration of Life. This was a great relief under very stressful circumstances. She was always available whenever we reached out to her. Thankyou again. Nancy Amendolia and family.
Linda Facchin
Linda Facchin
1640922496
Personal Farewells truly are always there. No matter how trivial my question or what time I called, Stephanie and Kate were there with kindness compassion and professionalism.
Losing a loved one is not only hard but also mind numbing, with their incredible level of commitment and patience, we were able to turn Mums funeral from an ordeal to a very peaceful and lovely farewell.
They really do make the impossible possible and for this we will be forever grateful.

Kerry Trazzera and family
A special thank you to Kate for her assistance in planning my Dad's funeral. The service was beautiful, we were guided every step of the way, from assistance with the cemetery to choosing a celebrant, flowers and everything in between. I would highly recommend Personal Farewells, Kate and Stephanie were fantastic!
The kind and compassionate service for my daughter was second to none
Amanda Taylor
Amanda Taylor
1606104864
We cannot thank Stephanie, Kate, Laura and co for a wonderful service they provided for our beautiful Father, Father in-law and Grand father. Right from the start we could feel the love and compassion they had for us and we had never met. Stephanie and Laura came to our home, organized the arrangements so effortlessly during this very sad time for us. The service ran smoothly and they did everything we asked. Most importantly, our Dad would have been thrilled with his send off.
On behalf of our family, we would highly recommend Personal Farewells.
Louise Clarke
Louise Clarke
1599785274
I felt like I already knew Kate, in the way that she understood what I am going through and what I needed to do to honour my beautiful mum. Nothing was a problem, and Personal Farewells took that extra stress from what was one of the hardest days .. Even after the memorial I know I can contact Kate to talk things through .. which is such a wonderful service .. the pricing was so reasonable too compared to other ridiculous quotes I received.. Thank you so much x
Justine Jones
Justine Jones
1593322865
I would like to thank Kate,Simone and Stephanie for providing us with such an amazing service for our Dads farewell. Personnel farewells is definitely that! Made us feel comfortable and made such a hard process just that little bit easier for us all. The ideas and planning was impeccable. We will forever be thankful for giving a wonderful man such a beautiful farewell xx
Kim Clingan
Kim Clingan
1592357320
They were an amazing group of women who helped us through a very difficult time. Thank you ❤️
Jules Southwell
Jules Southwell
1592356951

 

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Google Rating
4.9
Based on 80 reviews
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