Funeral Services Southern Highlands

Funeral services provide a vital opportunity for family and friends to come together, united in their admiration and affection for the departed. In times of loss, it’s essential to have a nurturing space to share memories and find solace among those who understand your sorrow.

At Personal Farewells, we specialise in hosting funeral services that foster a compassionate and dignified atmosphere in the Southern Highlands, where respect and empathy lead the way. Each service we design is thoughtfully tailored to honour the individuality of your loved one with a gentle, caring approach, ensuring you receive the support you need during this challenging time.

Who We Are

Personal Farewells is a family-owned and operated funeral service dedicated to delivering heartfelt and dignified services that honour your loved ones. With years of compassionate experience, we’ve developed a deep sense of empathy and understanding that allows us to serve you with the utmost respect during these profoundly sensitive moments.

Servicing the Southern Highlands, our funerals are thoughtfully arranged in a variety of local crematoriums and cemeteries. You can trust us to provide an exceptional, caring service that preserves the memory of your loved one with honour and grace.

What We Do

We’re committed to delivering compassionate and tailored funeral services. Our dedicated team of professionals understands the importance of celebrating and honouring the life of your dearly departed. We provide thoughtful funeral arrangement consultations to ensure every detail reflects your loved one’s unique life. The services we provide include:

Direct Cremation (NSNA)
Service and Cremation
Graveside Burial
Service and Burial

For those seeking a more personalised tribute, we extend our services beyond traditional settings. We cater to your preferences, whether it’s hosting memorials at local clubs, serene parks, scenic beaches, elegant event halls, or the comfort of your home in the Southern Highlands. Our goal is to fulfil the wishes of your loved ones and family with utmost respect and care.

Why Us

At Personal Farewells, we’re committed to guiding you compassionately during challenging times. Recognising the sensitivity of parting moments, we offer lasting support to ensure a dignified and heartfelt farewell in the Southern Highlands.

Our approach is built upon key pillars that stand as the foundation of our business, ensuring a process respectful of your needs and emotions.

Family Values

Personal Farewells is a family-owned and operated business providing heartfelt funeral services by the Kelly family and our dedicated team. Our core philosophy is based on extending genuine care and ensuring the best interests of every family who entrusts us during their time of loss.

Under the compassionate leadership of Stephanie Kelly, we take pride in being a 100% family-driven business. Our mission revolves around offering dignified and respectful services that align with the personalised wishes of our clients.

Fully Tailored Services

We specialise in uniquely customised memorial services tailored to honour the individuality of your loved one. Our commitment as an independent, family-run business ensures that your preferences and requests are paramount.

Our compassionate and attentive staff dedicate themselves to understanding your priorities during these challenging moments. With a personal touch and attentive detail, we skilfully create a dignified and respectful farewell, attentively crafted to ease the burden of this solemn occasion.

Trust and Support

We recognise the profound impact of having reliable and empathetic assistance during challenging times. Our dedicated support team is available around the clock to offer guidance and answer any inquiries, ensuring you have a consistent point of contact throughout your experience with us in the Southern Highlands. You can trust us for seamless assistance when you need it most.

Affordable Prices

At Personal Farewells we prioritise the requirements of those we serve above the demands of commercial gain. Our commitment lies in delivering superior service that comes at a price accessible to all.

We offer a range of service offerings tailored to fit different budgetary needs, ensuring that you receive compassionate support when it’s most crucial.

Prepaid Funerals

Dealing with the loss of a loved one can be an emotionally taxing and stressful period. The burden of organising a funeral and managing finances only adds to the strain. If you’re looking for a way to help alleviate these concerns, prepaid funeral services offer a compassionate solution to ease these difficulties.

By opting for a prepaid funeral plan, you can plan ahead, locking in the costs at today’s prices. It’s a practical approach to ensure your funeral arrangements reflect your wishes without placing additional financial or planning stress on your family.

Taking charge of your funeral preparations also allows you to personalise each detail to your liking. From choosing between burial or cremation, to selecting your favourite floral arrangements and music. A prepaid funeral enables you to create a memorial service that genuinely commemorates the life you’ve lived, reflecting your unique preferences.

At Personal Farewells, we prioritise our clients’ needs above all else. Our prepaid funeral options grant you full autonomy over your service, accommodating a variety of budgets with our flexible financial plans.

Our clients find peace of mind knowing their funeral costs are taken care of respectfully and responsibly. All funds for prepaid services are professionally managed by Funeral Plan Management, part of the reputable Australian Unity Group, ensuring your investment remains protected.

You can discover more about the advantages of prepaid funerals and how they cater to your specific needs by visiting our website or contacting us directly at Personal Farewells.

Service Options

Direct Cremation
$2990
(no "from" pricing)

Cremation &
Memorial Service
From $5590

Service &
Cremation
From $8100

Graveside
Burial
From $6490

Service &
Burial
From $7100

Customer Google Reviews

Excellent

4.9

Graeme Hadenham

A recommendation means everything, especially when seeking support with big life challenges and to that end Stephanie and her team are at all times attentive, calm and caring.Thankyou Stephanie for being so prompt and obliging when supporting Susan and myself organise our Mother's service.Kind Regards Graeme Hadenham

Nicole Hudson

I highly recommend Stephanie and Personal farewells .What a beautiful , empathetic angel that guided me through a very sad and stressful time .From my first email to my last call to the most beautiful service with touches of love and magic that have never been offered by others .I choose personal farewells because of their stand out reviews that are so well deserved .Honestly you will not be disappointed with the way and above service , communication, care.I highly recommend the beautiful doves and Stephanie will be there to gently guide you through your sad and difficult time .Thankyou so much for a beautiful farewell for mum 🕊️🤍

Response from the owner: Dea Nicole,Thank you so much for your beautiful kind words of thanks. It was an honour to support you during this sad time and provide a beautiful farewell for your mum that was honouring her wishes. Thinking of you xxWarm regards,Stephanie

Cathy Abbey

The whole experience from first contact to final stage was excellent, professional and dignified. Thank you, Stephanie, for helping to realise our father’s final wishes. We highly recommend Personal Farewells.

Patricia Ruell

Arranging a funeral at short notice seemed a daunting task, but with Stephanie's guidance all the details came together quickly and we were able organise a service with personal touches that was what we wanted. The photos were easy to upload and there was no problem with my choice of songs to be played during the service.

Response from the owner: Dear Patricia,Thank you for your kind feedback and allowing Personal Farewells to be there to support you and the family during this difficult time. Thinking of you all.Warm regards,Stephanie

Janet Cairncross

Stephanie was recommended to me at the time that our dear Dad moved to palliative care and his care facility asked us to nominate a funeral director. It was so confronting. However, my very first conversation with Stephanie put me at ease and she answered all of my questions thoughtfully and compassionately. When our Dad passed away I was so relieved to know that Stephanie was going to support us. She was gentle, reassuring, highly professional and understood that we wanted a celebration of Dads life. We never felt pressured and Stephanie went out of her way to ensure that everything went smoothly. Not only did she check in with us regularly about the details of the funeral, but she also spent time checking in on us to see how we were travelling.The funeral was absolutely beautiful - a fitting tribute to an extraordinary man. As many other people have mentioned - Stephanie is genuine and kind. It is often the little things that speak volumes about a person. For example, when Stephanie collected the garments that Dad would wear we noticed how carefully she placed them in her car. This care and respect was shown by all of the staff who we interacted with at personal farewells. Not only was our Father treated with the utmost respect and dignity, our whole family was well supported during this very difficult time. We are truly grateful and would not hesitate in recommending Personal Farewells to others.

Response from the owner: Dear Janet,Thank you so much for your beautiful words of thanks. It was such special farewell assisting with arranging your dad's celebration of life, and I am forever grateful that you entrusted Personal Farewells to be there for you all. A truely memorable man with a family who loved his dearly, and I am thankful to have been there to support you all with making his farewell the amazing celebration that he deserved.Please send my best to your mum and your siblings.Warmest regards,Stephanie

Michael McBride

When you are faced with a sudden and painful loss, you need to have someone who genuinely and gently moves you to a Farewell frame of mind. Last thing anyone needs at that point in time is a corporate way of selling a funeral service. Stephanie is an amazing soul who was destined to be in this role, the value and honour was everything a grieving son could have hoped and needed. I would highly recommend Stephanie and Personal Farewells staff. I would say just go and meet Stephanie you'll know immediately Personal Farewells are above excellent.

Response from the owner: Dear Michael,I appreciate your kind words of thanks and providing this thoughtful review of our farewell services. Thank you for allowing Personal Farewells to be there to support you and the family during this difficult time.Warm regards,Stephanie

Petra Allsop

We cannot recommend Stephanie from Personal Farewells enough for her expertise in organising my brother's funeral during such a traumatic time. Stephanie was recommended to us, and from our very first conversation we knew we had found the right person who would effectively guide us in arranging a memorial service that my brother so richly deserved. Stephanie is warm, empathetic and very efficient - nothing was too much trouble. Thank you so much Stephanie and to your team for your professionalism, support and genuine care in making our highly emotional situation bearable.

Response from the owner: Dear Petra,Thank you for your beautiful words of thanks. I am grateful to have been able to support you and your mum during this very difficult time, and provide a farewell that was fitting for your brother. I hope that you and the family are all doing well.Take care,Warm regards,Stephanie

Michelle Andrew

We cannot speak highly enough of Stephanie and Personal Farewells. Her warmth, empathy, understanding and guidance helped us plan the perfect farewell for our husband and dad. His passing was very sudden and unexpected yet her gentle nature and professionalism gave us a sense of calm and reassurance during what was a traumatic time for our family. From our first meeting, we knew Personal Farewells was not only a business name but the very nature of Stephanie. Her ability to understand someone's life, to ensure they have the most perfect and fitting farewell is amazing. Stephanie'shelp, support and follow up both during the planning of the service and afterwards meant so much and we cannot thank her enough for helping us have positive memories of what was the most difficult time of our life.

Response from the owner: Dear Michelle,I sincerely appreciate your thoughtful and kind words. It was a true honour to be there for you all and arrange a celebration of life for such an amazing man. The strength you have is so admired, and I am thankful to have supported you in arranging a farewell that was reflective of your wonderful husbands life. Please send my best to the rest of the family.Take care,Warmest regards,Stephanie

sue sommerville

We are so grateful that we chose Personal Farewells which is local and family run. Stephanie has been amazing, professional, kind, compassionate and so so helpful.We cannot speak more highly of the personal and special service provided by Stephanie and Personal Farewells and highly recommend them.Thank you Stephanie!

Response from the owner: Dear Sue,Thank you so much for your kind words of thanks and for choosing Personal Farewells to assist with the farewell of your mum. Thinking of you and the family.Take care.Warm regards,Stephanie

Allan Ismay

We are very happy to send this review, along with our sincere thanks to Stephanie and her colleagues at Personal Farewells.Her professionalism and genuine kindness was exceptional, and nothing was missed in preparing for our dear mother's funeral.Every aspect of the ceremony was covered and things were explained clearly to us when we had questions.My family and I would have no hesitation in recommending Personal Farewells to anyone looking to give their loved one a caring and thoughtful farewell.

Response from the owner: Dear Allan, I sincerely appreciate you taking the time to provide this generous feedback about your mum's farewell. It was an honour to be there to support you and your family during this difficult time and provide personalised farewell that was celebrating the life of a wonderful woman who will be missed by you all. Take care,Warm regards,Stephanie

Isis Khalil

It is with deepest appreciation that I write this review for Personal Farwell Funerals. Stephanie Kelly, Farewell Director, ensured everything was organised efficiently and with the attention to detail and thoughtfulness that can only be found in a family-run business that places its clients at the center of everything they do. Always courteous and professional, Stephanie took the time to listen and understand what we wanted to express and the atmosphere we wanted to create to honour our loved one, and then caringly guided our thinking so that our wishes were realised. From the moment we met Stephanie we knew she was the best person to entrust with our loved one’s funeral. and she went above and beyond our expectations.I hope this review serves to both thank Stephanie and Personal Farewells for standing beside our family at one of the most difficult times of our lives and provides others the opportunity to benefit from the service and care of this highly professional and independently run family business.

Response from the owner: Dear Isis,Thank you for taking the time to provide this beautiful feedback about your Mum's farewell. It was a beautiful personalised service honouring a very special person in your life.Thinking of you all.Warm regards,Stephanie

Sandra Reis

After the loss of my beautiful Mum I wanted to go with a small family run funeral Directors business .Personal Farewells didn't disappoint, Stephanie took care of what was needed and I could get in contact and ask her anything I needed. In those hard times it's so important . I would recommendPersonal Farewells.🌻

Response from the owner: Thank you for kind words Sandra. I hope you and your family are all well. Take care,Stephanie

Dean Crabb

Our friend referred Stephanie to us after her own father passed away. We were grateful to have Stephanie's help during the difficult time after my mother-in-law's passed. She is a very compassionate, kind and helpful funeral director. She was generous with her time and explained the entire process to us. Her personal touch and care really meant a lot to us. We highly recommend Stephanie to anyone who is looking for an excellent funeral director. Thank you so much, Steph!

Response from the owner: Dear Dean,Thank you so much for taking the time to provide feedback about our services. It was an honour to be there to support your family during this difficult time and provide a service that was fitting for your mother-in-law.Thinking of you and your family.All the best.Warm regards,Stephanie

Kathy Vo

Stephanie arranged our Mother's funeral. We couldn't be happier that we chose Stephanie/ Personal Farewells it was one of the best decisions we made in a difficult time. Stephanie was professional and caring, she was genuine and authentic professionally and personally. She made the process easy and comfortable , she is experienced and knowledgeable and responded to us kindly and promptly. She made great suggestions and everyone at the service loved the finishing touches of Personal Farewells eg beautiful visual tribute, lovely quality printed service booklets. Thank you Stephanie for making our Mum's farewell an extra special event.

Response from the owner: Dear Kathy and Caroline, Thank you so much for your beautiful kind words of thanks. We sincerely appreciate the feedback and were grateful to be part of your mums beautiful farewell. It truely was a special service for a very special woman. Thinking of you both, take care.Warm regards,Stephanie

Joanne Raisa

Stephanie was a standout choice for us. From seeing the 5 star reviews we totally understand why she deserves every one. It was such wonderful experience to have contact with the one person from our initial enquiry through to the conclusion of the service. The whole experience was made that much more special by Stephanies caring and gental nature. This is a small business and it was a personal touch. We could not offer any area for improvement because it was just perfect! Could not fault one thing. Thank you Stephanie. x

Response from the owner: Dear Joanne and family, thank you so much for your generous and kind words of thanks. Thank you for allowing my team and I to be there to support you all during this difficult time. It was a beautiful farewell for a very loved man. Thinking of you all.Warm regards,Stephanie

Michele Goltsman

Our family was very happy with the attention to detail and honest sincerity that Stephanie showed us in planning for our Mum's funeral, while we were still in a state of shock at her passing. Everyone said after the funeral it was a beautiful ceremony, and we feel we gave her the best possible goodbye 'until we meet again'. Stephanie is a wonderful person for whom nothing is too much trouble. Personal Farewells is highly recommended.

Response from the owner: Dear Michele,Thank you for taking the time to provide this kind feedback about our services. Thank you for entrusting Personal Farewells to arrange a special farewell for your mum. Take care.Warmest regards,Stephanie

Kathryn Lai

Stephanie from Personal Farewells led us through the process gently & expertly, providing a beautiful, simple Memorial Service for our husband & father. Everything was better than I could have wished. I highly recommend both Personal Farewells & their celebrant Jacqueline Dee.

Shayne Beaumont

Stephanie is the person you want for your loved ones service. Amazing, calm, kind and compassionate.Stephanie an absolute professional with our planning and was a clam face in a highly emotional time.I can’t recommend her enough. Your loved one is in good hands.

Response from the owner: Dear Shayne,Thank you for your kind feedback and words of thanks. Thank you for entrusting Personal Farewells to support you and your family during this difficult time. It was a special service for a very honourable man.Take care,Stephanie

jillian morgan

Plunged into the unfamiliar territory of organising a funeral service for our father, my sister and I felt immediately at ease after contacting Stefanie. She was extremely professional and empathetic. She gave us excellent guidance and encouraged us to express our wishes with regards to the service and happily encorporated our ideas. With Stefanie's help we had a lovely funeral for our father. Thank you Stefanie and Personal Farewells.

Kim Brooks

Gemma Doherty

After the sudden passing of my father I was very shaken with grief & left heart broken.Among all the confusion & unsure what to do first, I reached out & made the difficult phone call to Stephanie.From the moment Stephanie answered my call she has been nothing but compassionate, caring and her gentle nature during this extremely stressful time.Once myself & my family had arranged to meet with Stephanie to start planning dads Service it was very clear we had to use personal farewells. We all smiled at each other outside the office and said‘ yes ‘ we have found our lady!Stephanie constantly kept in contact with me along the way, helped me with dads visual slideshow presentation ( which I had no idea how to do) , the order of service Card & organising the flowers and the memorabilia for Dads Memorial table. Everything was stress- free and just went so smoothly. The service was so beautiful, dad would have been really impressed. I cant recommend Stephanie highly enough.Stephanie definitely takes the added pressure away and knows exactly what she is doing.Because personal farewells are family owned and operated with their clear honest pricing we could give dad the send off he so deserves not worrying about financials in a time filled with sadness & grief.From the bottom of my heart Stephanie myself & my family want to Thankyou for your ongoing support before, during and after Dads Service you have been truly amazing. We will reach out to you again in the future x

Veronica Morgan

Stephanie was a breath of fresh air at a difficult time. She was understanding, helpful and kind. We didn't know where to start and she guided us smoothly through the entire process. I think the name of her business is perfect - it felt personal, every step of the way. Thank you Stephanie. We're so glad we stumbled across you.

Court P

Stephanie was wonderful right from our first meeting.  She was incredibly empathic, professional, and supportive in all aspects of our mum’s funeral. Highly recommend.

Elizabeth La Camera

Wonderful and empathetic: first class.Stephanie organised my mother's recent funeral. She immediately made us feel at ease and went out of her way to help us with everything… nothing was too much trouble. Stephanie showed great warmth, empathy and professionalism and thanks to her the funeral was lovely – exactly as Mum would have wanted it.Stephanie truly cares, and it shows. We cannot thank her enough.

Alexandra Poole

I recently engaged Stephanie to assist with the funeral arrangements for my father. From our first phone call through to the funeral itself, she was a reassuring guide in this difficult process. Stephanie went out of her way to make things easier for my family in a myriad of different ways and we found her to be caring, professional, hardworking and reliable. Stephanie managed a very tight timeframe extremely well and she and her team were an inobtrusive and supportive presence on the day of the funeral. Everything went exactly to plan and I know that my father would have been so pleased with his final farewell.

Liz Nevin

We used Personal Farewells to arrange my Dad’s funeral, which was a beautiful and fitting tribute and a wonderful celebration of his life. I would highly recommend Personal Farewells, as they make this painful process so much easier. Stephanie is an absolute delight, and her team of suppliers were brilliant to work with as they guided and supported us during a very difficult time. They were compassionate, thoughtful and fully transparent with pricing and service.

katrina sue tully

It is always a pleasure to see #personal funerals providing the ultimate of attention to detail. Accompanied with the personal service that I have observed.

Bridget Lee

I cannot speak highly enough about this company. Stephanie was my first contact. She was so caring and helpful. Nothing requested was too much trouble. Stephanie was so patient and never too busy to answer questions, help with arrangements for our farewell for our father and let us have our final goodbye.I have no hesitation in recommending Personal Farewells. I hope you get to meet Stephanie. She is a very special person.

Kate Anderson

We had Stephanie at Personal Farewells recommended to us through a friend of a friend & we are extremely glad that we did. Stephanie was warm, empathetic & supportive throughout the whole funeral planning process & on the day of the service. She was extremely efficient & in constant communication with us. Every one of my (numerous) calls & emails was responded to almost immediately. The funeral service was flawless & was everything we could have hoped for in making it a beautiful celebration of my Mum’s life. Stephanie ensured that an incredibly difficult time was made as easy as it could be in regards to planning & organisation. We will be forever grateful that Stephanie was recommended us & that we used Personal Farewells.

Susan Bonello

Stephanie was warm, welcoming and professional throughout the whole process. She was available, helpful and delivered on all agreements. She made a very difficult process that would be hard to navigate at the best of times, achievable. Her presence and assistance reassured us that all would go well and it did.

Lee Yardley

I first contacted Personal Farewells after reading their glowing reviews and I liked the fact that they were a family owned independent service who showed their costs upfront.Planning my dear mum’s funeral seemed a bit daunting but after talking to Stephanie I felt calmer and more confident that I could give her the farewell she deserved.On arrival at their premises we were greeted by Stephanie with warmth, compassion and respect, she showed a genuine interest in hearing about my mother’s life.Stephanie helped us create a beautiful service and went out of her way to help my daughter with the slide show when we experienced technical difficulties.On the day of my mother’s funeral Stephanie was a reassuring presence and co-ordinated everything perfectly.We are so happy we chose Personal Farewells.. Thanks again Stephanie and your team.

Simon P.

Genuinely difficult to imagine what Stephanie and her team could’ve done better to make the event more special and beautiful than it was. Not an easy time for the family, hence having Steph in your corner, who provides a perfect mix of empathy and compassion, coupled with being a highly effective and seasoned operator is absolutely priceless. Everything you did is much appreciated; thank you!

Sarah Sheldon

Personal Farewells were excellent. Stephanie was very helpful in such a stressful time. She had great communication and ideas as we weren't having a traditional funeral. She followed everything right through to the end.

Alison Woods

From our first chat Stephanie was amazing. Organising a funeral is never easy and being interstate even more difficult. Stephanie was always responsive, went above and beyond (viewed a venue for me before I hadn’t yet engaged her), met me on a weekend when I flew in and really listened to who my dad was. She helped gently guide me, was respectful and had great ideas on incorporating my dads many quirks! Stephanie also matched me with the perfect celebrant to run the service (Sharon Swinbourne). I am truly thankful for the amazing efforts and take a lot of comfort from that day in June knowing that my dad would have truly loved his own celebration! Thank you again Stephanie 😊

Leigh Davies

Stephanie and all of her staff at Personal Farewells were wonderful throughout the entire process for two recent family funerals, we did not have any worries as we new we were in caring hands. They are extremely empathic and well organised, we cannot recommend Personal Farewells more highly.

Stacey Tucker

I cannot thank you enough Stephanie for your genuine kindness and help through this difficult time 🤗

Susan Bourne

Highly recommend Personal Farewells. Stephanie was wonderful and looked after all our needs when we lost our precious Mum. Can’t thank her and Personal Farewells enough.

John Hamilton

Stephanie and her team provided a first-rate farewell for my Mother at the Audley Dance Hall recently. Steph is a pleasure to deal with, kind, compassionate and very thorough, nothing was too much trouble. Highly recommend.

I. Goui.

My mother passed away in February, 2022. Personal Farewells did a sterling job in guiding and helping us through everything that had to be done. They also put us in contact with a wonderful celebrant who helped us organise a memorial service.

Marisa B

Our dear mother passed away last week and during a very emotional and highly vulnerable period Stephanie and her team were exceptional! She walked us through the entire process. Not only did she come to our house to discuss the arrangements on a Sunday, she handled everything including catering. She was in contact continuously - and on the very rare occasion I had a question she responded very quickly either via email, text or phone.Personal Farewells customer service is second to none. Irrespective what we needed we never ever felt rushed. Mandy’s, Stephanie’s and Corey’s genuineness came through in spades!If I could give a higher rating, I would! Such a lovely, caring, warm, professional and genuinely empathetic team of people. Thank you Stephanie and your entire team, for making a very challenging and highly emotional situation not only manageable but very, very beautiful!!

kathryn thomas

Thank you so much Stephanie for making our Mum's funeral last Friday so special. You couldn't be more professional yet still be so caring.Nothing was too much trouble .

Karan Rogers

Personal Funerals were amazing. From the first phone call with Stephanie everything went smoothly with my Dad’s funeral. She helped us in every step without being intrusive, she listened and guided us to give the funeral Dad would of wanted. Stephanie put us in touch with a beautiful celebrant Sharon Swanbourne who also listened to us and endless stories about Dad so much I have had many people who were at the funeral or watched it ask if Stephanie or Sharon were family friends as they made it so personal. If I could give 10 stars rating I would. Karan Rogers

Response from the owner: Dear Karan, thank you so much for these beautiful words of thanks. It was such an honour to be there for you and your family during this difficult time. Sharon is amazing and conducts such personalised farewells, and this is why we love her!Thank you again and take care.Warm regards,Stephanie & the Personal Farewells family

Peter Williams

Response from the owner: Thank you kindly for your review Peter.

Kelly lee Robbins

I would like to say a huge thankyou to Personal Farewells after the wonderful send off they provided for my sister last week, Thankyou so much Stephanine you went above & beyong, you and your team were very professional and compassionate.Would highly recommend.

Response from the owner: Dear Kelly-lee, thank you for your kind words of thanks. It was a beautiful farewell for your sister and we sincerely appreciate you choosing Personal Farewells to help guide and support you to say goodbye.Take care.Warmest regards,Stephanie & the Personal Farewells Family

Michael Williams

We were completely satisfied with Stephanie and her team from Personal Farewells. Highly recommended and happy to provide further feedback should anyone like to reach out.

Response from the owner: Dear Michael, thank you for your kind words of thanks. It was a privilege to be there to support you and your family during this difficult time, and arrange a farewell that was honouring your loved ones wishes.Take care.Warmest regards,Stephanie & the Personal Farewells family

kellie challinor

What can I say but thankyou so much.Stephanie you're amazing you helped so much when I lost both my husband and my Mum arranging the memorial thankyou Personal Farewells

Response from the owner: Dear Kellie,Thank you so much for your kind words. It's been such a tough time for you and your family, and we are honoured that we could be there to support you all during this difficult time.Thinking of you.Warm regards,Stephanie & the Personal Farewells family

Drone Chowdry

I would on behalf of my family like to extend our sincere thanks to Stephanie and Personal Farewells for the dignified and empathetic manner in which they conducted our father Major General Prem Chowdry's funeral in Sydney in April 2022. It was a difficult time for the family and Stephanie was there holding our hands and guiding us from the start to the final farewell showing sensitivity to the cultural and religious aspects as well as the planning and organisation required for the funeral arrangements. We cannot thanks Stephanie enough for the support and guidance she gave us and I would recommend her to anyone in a similar situation bidding farewell to their loved ones.

Lynne Chapman

My family found the support provided by Personal Farewells to be professional, sensitive and really supportive right from my initial enquiry, through to all the organisation required to arrange my relative’s funeral service and then managing all the legal documentation required.Stephanie Kelly, the Funeral Director was very responsive to our request for a home visit and was able to reassure my sister that her wishes for her Funeral Service would be genuinely respected. She was empathic, provided helpful information and answered our questions, no matter how trivial.Stephanie provided considerable support and guidance with such practical issues as organising the slide show, music and even researching the availability of the specifically requested coffin. All information provided re costs was clear and transparent, with no unexpected extras. We found the service provided allayed all our anxieties about having to arrange a funeral that was a fitting, memorable and affordable farewell to my sisterMy sister’s wish for a family run Funeral Service that offered a personalised and compassionate service turned out to be a wise decision.I thank Stephanie for her warmth and extensive support with our family’s farewell for my sister.Lynne Chapman

Liko Pepine

It was a phone call with dire news that we received from a selected FD that saw us quickly looking for another Funeral director that would hopefully turn our already stressful situation into one that we had hoped wouldn't be.Stephanie and her team were the epitome of ease, professionalism, compassion and a literal 'always available whenever you need her'. Never too occupied or busy to call back and if we could give her and her team 10 stars we would!. It's the small things that make the difference always making sure my Father's final farewell was not only personal but forever memorable for my family and I. In the chaos of what seemed to be a thousand things to do during my Fathers service Stephanie and her team were there every step of the way..Always in the background always helping where she can. If you're reading this far do yourself a favour and call. You will not regret it! May you also experience a beautiful, memorable and personal farewell for your dear loved ones.