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Why You Should Choose an Independent Family-Owned Funeral Director

When choosing a funeral director and funeral home to arrange your loved one’s funeral service, it’s important to remember they’re not all the same.

Losing a loved one is stressful enough without having to deal with the large impersonal corporate funeral homes that are often run by shareholders.

You want a caring and compassionate funeral director which is why you should consider choosing an independent family owned and operated funeral home.

Family Values

Family-owned funeral homes often go back for generations with skills being handed down through the family.

They serve the same local community they belong to and you may even know them socially. Their professional reputation relies on them providing a high quality service.

These people have real family values and understand the pain and loss that you’re feeling. They won’t try to sell you something you don’t want or need, their concern is for the deceased and their grieving family, and they truly care about you.

Fully Tailored Services

Large funeral homes often have rigid packages that can’t be changed or customised.

An independent family-owned funeral service will listen to your wishes and provide a fully tailored funeral service that perfectly suits your needs, no matter how unconventional.

Their small, friendly teams make them easier to deal with, and they can offer their professional advice and opinion on choosing the right services.

Trust and Support

The death of a loved one is a difficult and sad time, but an independent funeral director provides a single point of contact throughout the entire process, so it feels more like you’re speaking to a trusted friend.

They take the time to get to know you; can provide extra support if needed and will often follow up with you after the funeral service is over.

Lower Prices

Independent family-owned funeral directors aren’t driven by profit and a need to keep shareholders happy, so they offer lower prices on comparable services.

They’re driven by the need to keep their customers happy, and they provide a high level of care and respect you’re unlikely to find in larger corporate funeral homes.

What’s most important is ensuring their customers get what they need and they’ll go out of their way to provide it, along with superb attention to detail throughout the funeral planning process.

Arranging a Funeral

As an independent family owned and operated funeral home, Personal Farewells understands the funeral industry, and we’re here to support, guide and help you choose the right funeral service and a meaningful farewell for your loved one.

We offer a range of funeral services to help you honour and celebrate their life, with genuine compassion and personalised services to suit your individual requirements.

Call us on 1300 95 95 33, email us on [email protected], or fill out our contact form for more information and support to help you through the funeral process.


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